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  • Visit a Public Resolution Office near you to file a claim or get personalized information from an UIA officer.

    Visit a Public Resolution Office near you to file a claim or get personalized information from an UIA officer.

    Michigan’s Unemployment Insurance Agency allows you to file a claim online or over the telephone as well as contact customer service operators with any questions you may have. However, sometimes it can be difficult to get passed the automated response machines and talk to a human being. Also, some unemployed workers may not be able to afford or have access to internet or a telephone.

    The Unemployment Insurance Agency, UIA, provides six Problem Resolution Offices, PROs, in Michigan. These offices provide unemployed workers with telephones and  access to computers and the internet where you can file an unemployment claim or even search for work. At PRO offices you can also talk to an officer who can give you information on unemployment insurance agency services available to you.

    Keep in mind you will need to bring with you your Social Security Number, your driver’s license and your MARVIN pin number. If you do not have a MARVIN pin number, you can apply for one at the PRO office.

    If you are planning to file your UIA claim at a Public Resolution Office you will also need to bring the names and addresses of all your employers of the past 18 months, your total and quarterly gross earnings and your last date of employment for each job. This information will be used to calculate the size of your benefit check and assess if you are eligible to receive benefits.

    Jobs from Michigan

    Below is a list of Public Resolution Offices in Michigan, their addresses and links to their Mapquest directions. To get directions to any of these offices from your home, click on the office you wish to visit, click on get directions in the new window and introduce your current address in the START window.

    Michigan Unemployment Insurance Agency Public Resolution Offices

    • Detroit – 3024 W. Grand Blvd., Suite L-500, Detroit, MI 48202
    • Gaylord – 400 W. Main St., Suite 102, Gaylord, MI 49735
    • Grand Rapids – 3391 Plainfield NE, Grand Rapids, MI 49525
    • Kalamazoo (temporary) – Kalamazoo County DHS, 322 East Stockbridge Ave., Kalamazoo, MI 49001
    • Lansing – 5015 S. Cedar St., Lansing, MI 48910
    • Mt. Clemens (temporary) – Macomb County DHS, 21885 Dunham Rd., Suite 7, Clinton Twp., MI 48036
    • Marquette – 2833 U.S. 41 West, Marquette, MI 49855
    • Muskegon (temporary) – Muskegon County DHS, 2700 Baker St., Muskegon Heights, MI 49444
    • Saginaw – 614 Johnson St., Saginaw, MI 48607

    Alternatively you can always receive help over the phone at 1-866-500-0017 from eight in the morning to six in the evening, Mondays to Fridays.

    Michigan (MI) Unemployment Office
    istock_000002051445xsmall Regardless of how effective the online services are for Michigan Unemployment Insurance, there are some programs it is better to go directly to the Unemployment Office to look into. Through the Michigan Works Association you can be set up with a wide number of service provides from the private sector. These contracted service providers are used to best meet the fluctuating needs of any particular area of the State from month to month.
    There are twenty-five individual agencies of Michigan Works! spread by district across the State. These oversee one hundred local agencys which provide more direct aid to the between jobs worker. Spread through population based geographic areas, the Michigan Unemployment Insurance Agency has sought to make them as close as possible to all the citizens of Michigan.

    One of the primary services run through all the agencies is the automated labor exchange service called Michigan’s Talent Bank. Depending on the needs of a local area you will find adult, youth and dislocated workers programs. The service centers provide various welfare reform programs in addition to their unemployment office services.
    Sears Area Day Panoramic For a guide to the full listing of benefits available as well as the address and phone number of whichever Michigan Works! Agency unemployment office nearest your location, set your browser to http://www.michiganworks.org/page.cfm/14/ and download the PDF (portable document file) guide to over a hundred locations throughout the State.

    Through the development of the Michigan Works! Association, the State has centralized both the public and private sectors of government and business so that a more effective and smooth program is available to the citizens of Michigan. Replacing older and more cumbersome unemployment office systems in 1987, Michigan Works! has been recognized as the most innovative plan of its type in the nation.

    05-24-06 Lake Michigan Sunset-2Coupling the basic relief provided by an unemployment office with many career advancement services and education, Michigan Works! helps make the workers of Michigan even more valuable in their next job. If you are currently employed, you may find that by checking with Michigan Works!, you can prepare yourself for an even better job or career in the future.